Meet Your Casino Hosts. Our friendly and dedicated casino hosts provide the kind of personal attention that elevates your Seneca experience. They are available at any time to assist you, whether it’s helping with booking hotel rooms, reserving concert tickets, attending special events, obtaining credit lines, enrolling in tournaments, making dining reservations, and more.
Qualified Green Valley Ranch Resort, Spa and Casino Players are eligible for personal VIP Casino Host services. URComped negotiates aggressively to ensure that thousands of URComped VIP members, including players from Green Valley Ranch Resort, Spa and Casino. Qualified Green Valley Ranch Resort, Spa and Casino Players are eligible for personal VIP Casino Host services. URComped negotiates aggressively to ensure that thousands of URComped VIP members, including players from Green Valley Ranch Resort, Spa and Casino, receive the best comp offers and personalized VIP service at casinos and cruise lines around the world. Gamble enough in Las Vegas or other casino destinations and you’ll get a casino host. This person helps you with travel arrangements. She also offers perks like free rooms and meals. If you have a host, take advantage of the situation.
One of the most important members of the casino staff you will meet is the casino host. Establishing a good relationship with a host can save you hundreds of dollars. The job of a casino host is to cultivate relationships with players who will become loyal patrons to the establishment. The casino host has the authority to issue comps to players. Comps can range from free meals and show tickets up to full room and beverage.
The casino host reports directly to the marketing managers in most casinos. Marketing managers are constantly trying new ways to bring patrons into the casino. The host can help keep them coming back by assuring their needs are met while they are playing there. Casino hosts are outgoing and friendly individuals. They will try to accommodate the player's reasonable requests for comps. If you don't qualify for a particular comp they can suggest an alternative or let you know what you need to qualify for the comp you are requesting. They want to please the player but they also must be accountable to their bosses in the marketing department. A casino host also must have business sense and the ability to make difficult decisions involving the issuing of credit and the disbursement of comps.
Contact the Host
Meeting a casino host is not difficult. You can talk to a host on the phone before you check into a casino or you can meet them once you are there. If you are planning to stay at a new casino you should call and ask to speak to a casino host before making your reservations. Introduce yourself and tell them you are planning to book a room and would like to inquire about their qualifications for the casino rate. You can tell the host what games or machines you play and what your usual betting levels are. In most cases, you can qualify for casino rate up front. The casino host can usually book the room at that time. You then get their name and tell them you look forward to meeting them upon arrival.
The most important thing you must do before dealing with a host in the casino is to make sure your play is getting rated. This means joining the player's club and using your card if you play the machines. Table game players will need to ask the pit boss to rate their play. If you are playing a table game you can tell the pit boss you would like to speak to a casino host.
How to Get What You Want
Once you meet the casino host, always introduce yourself. If you are looking for a comp you should ask the host if you qualify for a comp to the restaurant, show, or whatever else you are looking for. In the Frugal Gambler, Jean Scott states that by asking you are avoiding putting the host in an awkward situation if your play has not met the requirements for that particular comp.
If you have been staying at a casino, always make sure you contact a host before you check out. You may have enough play to qualify for free nights or at least a reduced rate. Many players who feel they didn't have much play are surprised to find out that they qualified for a free room. You don't know unless you ask!
Ask is what you should do. Never demand a comp of feel you should get something for nothing. The hosts will do their best to make your stay a pleasant one but they must be accountable to their bosses. Also, you should never abuse a comp. Some players will look at a restaurant comp as an invitation to order everything on the menu whether they want it or not. Don't be a pig. It will only come back to haunt you when you ask for a comp in the future.
Say Thank You
Finally, remember that a host is a person with feelings. All of us like to be appreciated for our efforts. Be sure to thank your host for their hospitality. It's a nice gesture to send a written thank you note when you get home. You can even send a letter to the host's supervisor praising the fine job they do. Establishing a good relationship with a casino host can make your visit to the casino even more enjoyable.
During the past two decades, the US casino industry has expanded dramatically. According to the American Gaming Association, there are now nearly 1,000 commercial and tribal casinos in the country.
Plans to expand casino gaming are typically controversial. Massachusetts presents one of the most interesting cases, with voters currently contemplating a measure to reverse casino legalization this coming Tuesday November 4.
The cost benefit analysis
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Each time casino legalization or expansion is considered, similar issues come up. Casino proponents argue that casinos will create tax revenues, jobs, and can push average wages higher.
Opponents argue that the social costs, such as crime, industry “cannibalization,” and problem gambling, outweigh the potential benefits. Both sides discount the opposition’s claims. So what does the research show?
When it comes to the economic benefits of casinos, there have been several studies on economic growth, employment, and wages. Perhaps the most comprehensive study on employment and wages was done at the US county level.
Controlling for a variety of factors, the results showed that counties with casinos have higher employment (by around 8%) than those without; wages were slightly higher in casino counties.
There is also published evidence that casinos have a positive impact on state-level economic growth, though that evidence has not been consistent over time.
Perhaps the most important political benefit of casinos is tax revenues. Although in most states legalized gambling provides a very small proportion of state tax receipts (usually far less than 5%), casino taxes do make it easier for politicians to avoid spending cuts or other tax increases.
In Massachusetts, one of the motivations for casino legalization is that many Bay State residents gamble at casinos in Connecticut and Rhode Island. If new casinos keep hundreds of millions of casino revenue in the state, that means additional tax revenue for the state.
On the cost side of the equation, researchers agree that the majority of costs are attributable to problem gamblers, who make up around 1% of the population. These people develop a variety of problems, including reduced employment productivity; financial problems, bad debts and bankruptcies; committing crimes to get money for gambling; and lying to friends and family.
Interestingly, the spread of casinos across the country may not have caused a significant increase in the prevalence of problem gambling. Research has suggested that when casinos expand in an area, there is a short-term increase in the problem gambling rate, but that the rate levels off over time. The result has been a fairly stable prevalence of problem gambling across place and time.
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Since the 1990s researchers have been trying to put a monetary value on these social costs of problem gambling. Unfortunately, such measurement is tricky.
Researchers have estimated that around 70% of problem gamblers have other problems, such as drug or alcohol abuse. Thus, it becomes impossible to attribute social costs specifically to the person’s gambling problem. Nevertheless, the scientific literature on the types of difficulties associated with problem gambling is well-developed.
Crowding out competitors
Casino critics typically argue that casinos will harm other industries. This is so-called “industry cannibalization.” The fact is that any new business that competes with existing businesses does the same thing. This is simply a part of market economies.
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One can sympathize with existing firms; they never like having more competition. But in the end, a new casino creates a new option for consumers. If they didn’t enjoy gambling, consumers wouldn’t spend their money at casinos.
What about casinos’ impacts on lotteries? There have been recent claims that casinos could significantly harm the Massachusetts lottery. Recent empirical evidence from a study we did in Maryland tends to contradict this.
We found that the establishment of casinos in Maryland led to about a 2.75% decrease in lottery sales. This is hardly a major impact, but it is nothing to sneeze at.
Massachusetts has the most successful lottery in the country, and casinos will probably have a small negative impact on lottery sales. On net, though, gambling tax receipts will almost certainly increase with casinos.
How, then, to assess impact
Policymakers in different parts of the country have taken different approaches to understanding the impacts of casinos. Some states have commissioned comprehensive studies, while others have acted without much empirical evidence. Massachusetts has commissioned a comprehensive multi-year study of the economic and social impact of the introduction of casino gambling.
It’s true that casinos have a variety of impacts on their host communities; they create both costs and benefits, both of which are probably less important than casinos’ strongest supporters and opponents claim.
But from a purely economic perspective, even considering the difficulties in measuring them, the benefits from casinos likely outweigh the costs – with the key benefits being those to consumers who like casino gambling.
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This article is part of a series on gambling in America. You can read the rest of the series here.